1. Introduction:
Lovyam Electricals is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website, purchase our products, or interact with our services. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy
2. Information We Collect
We collect personal information such as your name, email address, phone number, billing and shipping address, and payment details. If you create an account with us, we gather login credentials and preferences. We also collect transaction information, including your purchase history and payment records. Additionally, we may collect device and usage information such as your IP address, browser type, and website interaction. Any communications with our customer service team, including inquiries and complaints, may also be recorded.
3. How We Use Your Information
Your information is used to process and fulfill orders, provide customer support, and improve our products and services. We may send promotional offers and updates with your consent. Additionally, we use your information to detect and prevent fraud or other illegal activities and to comply with legal and regulatory requirements.
4. Sharing of Information
We do not sell your personal information. However, we may share your information with service providers such as payment processors, shipping partners, and IT service providers who assist in our business operations. Your information may also be disclosed to legal authorities if required by law or necessary to protect our rights and customers. In the event of a merger, sale, or acquisition, your information may be transferred to the new entity.
5. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, loss, or misuse. While we take strong precautions, no online transmission is completely secure, and we cannot guarantee absolute protection of your data.
6. Your Rights and Choices
You have the right to access, update, or delete your personal information. You may also opt out of marketing communications and request a copy of the data we hold about you. If you wish to exercise these rights, please contact us.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can modify your browser settings to decline cookies, although doing so may affect site functionality.
8. Third-Party Links
Our website may include links to third-party sites. We are not responsible for their privacy policies or practices and encourage you to review their terms before providing any personal information.
9. Children’s Privacy
Our services are not designed for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have received such information, we will take appropriate steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly. Continued use of our services after changes have been implemented constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at: info@lovyamelectricals.in